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Make arrangements to return ALL sets of keys to UrbanOne Properties immediately after vacating the apartment.
Your keys may include, but not limited to, gate key/FOB, apartment key/FOB, mailbox key, storage and/or laundry. Please return any garage door openers, gate cards, laundry cards,
parking and pool passes as well.
Place All KEYS/FOBS/REMOTES
in a secure envelope MARKED ONLY WITH YOUR LAST NAME.
DROP ENVELOPE IN THE URBANONE DROP BOX
The prompt return of all keys is important because you remain in possession of the property until the keys have been surrendered, a quick turnover is often necessary to accommodate the future tenant’s move-in deadlines, and failure to comply will result in a change of lock fee which will be withheld from your security deposit.
$40 Charge for Lost Mail Key. Other leases charges apply for lost keys.
WHAT RESIDENTS SAY
501 BRANARD RESIDENT
I lived at one of the newly updated buildings that this company owns on Branard street. The maintenance guys were awesome, great response time and super easy to do put in work orders online. The office staff made the lease process very easy and everyone seemed to be on the same page. Loved everything about living here. It had the best community out door living space I had ever seen. Loved to eat out there on nice nights with friends or other residents.
2043 SUL ROSS RESIDENT
I was really looking for a place with a good location near Montrose, and the smaller units I found are walking distance to most of my favorite places.
The property managers and maintenance crew have both been quick to respond when I needed them, and have been pleasant to interact with. Having rented for the last 10 years in a couple different towns, I've learned that a good property manager is way more important than the unit itself!
4321 MT VERNON RESIDENT
Extremely helpful staff! Very considerate and understanding. I’ve lived with them for 2 years and I’ve never had an issue.
Anyone considering joining an Urban One Property as a resident should jump at the opportunity! I love this place and I really like the people in management, who are responsive and incredibly kind-hearted. Where can you find management like that anymore? Put simply, you cannot!
1507 California Resident