PROPERTY RELATED STORM EMERGENCIES

TEXT Message or VOICEMAIL LINE

832-535-2417  Call 911 FOR LIFE THREATENING EMERGENCIES

Thank you for your proactive efforts to take the needed precautions for Hurricane Laura!

Even though Houston was not heavily impacted by the storm, there are still many that were impacted or remain in the path of the hurricane.  Our thoughts and prayers are with those impacted.

We are still in Hurricane season and tropical storms and hurricane weather are still a factor in the Houston area.  Always have a plan and always be prepared!

During possible Tropical Storm or Hurricane conditions, we ask all residents to make the following preparations:

  • Move any items outside of your apartment to an inside location, including plants, chairs, bikes, etc.

  • Remove vehicles from low lying areas or areas that are prone to flooding.  Please follow property parking rules, keep reserved parking for residents only. 

  • Prepare for possible power outages.  Be prepared with flashlights, batteries, portable chargers, radios, etc.

  • All Drive-Thru gates will be disabled and opened - Lock, check, protect and remove personal items from vehicles.

  • Prepare to protect any food in your fridge or freezer should we experience a long power outage (Check breaker box if power surges occur if you experience partial power outages)

  • Trick to know if freezer defrosted:  https://lifehacker.com/leave-a-coin-on-a-cup-of-ice-before-leaving-home-to-see-1788086236

  • Prepare a family disaster plan and disaster supply kit (See below for suggestions)

  • When possible, check on your neighbors and report any property damage or concerns to management.


PROPERTY MAINTENANCE CALLS/EMERGENCIES
Our team members may be unable to access the community, so you will need to be prepared to go possibly a few days without the assistance of our management/maintenance team.  As a reminder, management is not responsible for any loss of personal possessions inside or outside of your apartment as a result of storm conditions (flood, wind, etc).  So please take the needed precautions to protect your personal property.  

For any medical or security emergencies, please contact 911.
For maintenance emergencies, please contact our after hours emergency line:  832-974-0009 Opt 3 or submit maintenance request for standard request

  • If we are not able to send maintenance immediately we will respond as soon as its safe and possible.

  • If you experience any flooding or leaks, please contact the after-hours line to report and do what you can to contain the issue and protect your property.

TEXT or CALL STORM RELATED PROPERTY ISSUES/EMERGENCIES TO 832-535-2417 

(DIRECT NUMBER TO URBANONE EMERGENCY VOICEMAIL)


HELPFUL LINKS
For the latest information on power outages: 

 

Go to www.readyharris.org for hurricane preparedness information and up to date weather at National Weather Service Houston-Galveston

HAA has some helpful information and more links found here 
https://www.haaonline.org/emergencyprephurricane and https://www.haaonline.org/emergencyprepplanning

ID and money

  • A form of personal identification for every household member

  • Credit card

  • Cash

 

Emergency supplies

  • Matches in a waterproof container

  • Whistle and signal flares to signal for help

  • Flashlights

  • Extra batteries

 

Communication tools

  • Charged mobile devices

  • Portable phone charger

  • Weather App on Phone

  • Battery-powered radio or television

  • NOAA All Hazards Radio

  • Map of the area and phone numbers of places you could go

 

Food and household items

  • One gallon of water per person per day for 3-5 days

  • Three-day supply of canned food

  • Infant formula

  • Manual can opener

  • Plastic plates, cups, and utensils

  • Paper towels

  • Garbage bags

 

Personal hygiene items

  • Toilet paper

  • Diapers and baby wipes

  • Toothbrushes and toothpaste

  • Soaps and hand sanitizer

  • Vision care products

  • Multiple Face Mask

  • Hand sanitizer

 

Medicine

  • First-aid kit and first-aid manual

  • Make sure you have enough prescription medicines to outlast a storm and its aftermath

 

Pet items

  • Pet carriers and other supplies

  • Medications, medical records and a first-aid kit in a waterproof container

  • Secure collars with up-to-date information. If you are evacuating to a shelter or other location, attach the phone number and location of your temporary address to the back of your pet’s ID tags with temporary tags or adhesive tape and indelible ink.

  • Current photos in case pets are lost

  • Food, water, bowls, cat litter pan and manual can opener

  • Information on feeding schedules, medical conditions, behavior problems and the name and number of your veterinarian in case you have to foster or board your pets


DISASTER PLAN

  • Determine escape routes from your home and places to meet. 

  • Have an out-of-state friend as a family contact, so all your family members have a single point of contact.

  • Make a plan now for what to do with your pets if you need to evacuate. 

  • Post emergency telephone numbers by your phones and make sure your children know how and when to call 911.

  • Check your insurance coverage - flood damage is not usually covered by renters insurance.

  • Stock non-perishable emergency supplies and a Disaster Supply Kit. 

  • Use a NOAA weather radio. Remember to replace its battery every 6 months, as you do with your smoke detectors.

  • Develop a family hurricane preparedness plan before an actual storm threatens your area.

 If you are required to evacuate, then it is important to consider the following points:

  • If ordered to evacuate, do not wait or delay your departure.

  • If possible, leave before local officials issue an evacuation order for your area. Even a slight delay in starting your evacuation will result in significantly longer travel times as traffic congestion worsens.

  • Select an evacuation destination that is nearest to your home, preferably in the same county, or at least minimize the distance over which you must travel in order to reach your intended shelter location.

  • In choosing your destination, keep in mind that the hotels and other sheltering options in most inland metropolitan areas are likely to be filled very quickly in a large, multi-county hurricane evacuation event.

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Tel: 832-974-0009

Email: leasing@urbanoneproperties.com

Management Office:

4203 Montrose Blvd, Suite 400 (By Appointment Only)

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